How to Reschedule Biometrics Appointment Online in Dubai?

How to Reschedule Biometrics Appointment Online in Dubai?
How to Reschedule Biometrics Appointment Online

How to Reschedule Biometrics Appointment Online in Dubai is a straightforward process, provided you follow the correct procedures through the official ICP (Federal Authority for Identity, Citizenship, Customs, and Port Security) platform. Whether you’re unavailable on the assigned date or need to update your appointment due to personal or professional reasons, the ICP allows applicants to conveniently modify their biometric schedule online.

What You Need Before Rescheduling

To reschedule your appointment, ensure you have the following details ready:

  • Emirates ID application number (PRAN or reference number)
  • Registered mobile number or email used during the application
  • Your passport number, nationality, and date of birth
  • Access to the ICP Smart Services platform

Reschedule Biometrics Appointment by ICP Website

If you need to change the date or time of your biometrics appointment, you can easily reschedule it through the official website by following a few simple steps: [1]

  • Visit the ICP Smart Services portal “From Here“.
How to Reschedule Biometrics Appointment Online
How to Reschedule Biometrics Appointment Online
  • Click on “log in“.
  • Click on “e-services” option.
  • Choose “Additional services“.
  • Select “modify the booked appointments“.
  • Modify the booked appointment.
  • Click on “Save Changes” Option.

After successful submission, you will receive an updated appointment confirmation via SMS and email.

Reschedule Biometrics Appointment by ICP Mobile App

You can conveniently reschedule your biometrics appointment using the ICP Mobile App by following a few simple steps: [2] [3]

  • Download the ICP UAE Smart app from:
How to Reschedule Biometrics Appointment Online
How to Reschedule Biometrics Appointment Online
  • Log in using your UAE Pass or create a new account.
  • Go to Appointments or My Applications.
  • Locate your biometric appointment and choose the Modify option.
  • Select a new date, time, and biometric center.
  • Submit the changes and wait for confirmation via SMS or email.

Conclusion

Rescheduling your Emirates ID biometric appointment in Dubai is a simple process when done through the official ICP platform. you can select a new date and time that suits your schedule without visiting the center in person.

Questions & Answers

Can I reschedule my Emirates ID biometric appointment online?

Yes, you can reschedule it online via the ICP Smart Services website or mobile app.

Is there a fee to reschedule my biometric appointment?

No, rescheduling your Emirates ID biometric appointment is free of charge.

What do I need to reschedule my biometric appointment?

You’ll need your PRAN/reference number, registered email or mobile number, and passport details.

Can I use the QR code on my registration form to reschedule?

Yes, scanning the QR code redirects you to the ICP portal to modify your appointment.

Can I reschedule through the ICP mobile app?

Yes, the ICP mobile app also allows you to view and reschedule appointments.

What if I miss my biometric appointment?

You should reschedule as soon as possible to avoid delays in processing your Emirates ID.

How will I know my reschedule request is confirmed?

You will receive a confirmation via SMS and email with your new appointment details.

Can I change the biometric center location when rescheduling?

Yes, you can select a different center during the rescheduling process.

Is support available if I face issues rescheduling?

Yes, you can contact ICP support or visit a typing center for help.

How many times can I reschedule my appointment?

There is no official limit, but it’s best to avoid multiple changes to prevent delays.

References

[1]icp.gov.aeICP28 Apr 2025
[2]play.google.comUAEICP28 Apr 2025
[3]apps.apple.comUAEICP28 Apr 2025